Moov Financial wants to be the best place you’ve ever worked

Co-founders Wade Arnold and Bob Smith launched Financial Moov with a vision: To make the company the best place its employees have ever worked.

“I will judge my success at Moov by the experiences of my employees,” Arnold wrote on his company blog. “Company milestones don’t matter if my employees don’t feel challenged, accepted, safe, respected, inspired, and like they’re doing the best job of their lives.”

According to lead software engineer Morgan Hargrove, they did their job well.

“Before I even officially joined the team, I was excited to join the team because of the strong culture and commitment to transparency,” Hargrove said. “We have the freedom to go out and create new things, defy expectations, and do something meaningful in a new way.”

Holly Caliri, Director of Payments Product Solutions, sees these values ​​in action every day. “You can see how much heart Wade and Bob have for what they do,” she said. “There is no wizard behind the curtain. There is no curtain! There is openness, honesty and transparency. Even when things are difficult, there is no negativity. Everything is very real and very human.

Moovers at fintech_devcon 2022
Financial Moov

Tell me about your first experience at Moov.

Vincent Xiao, Senior Software Engineer: I joined Moov two years ago because I wanted to contribute to their mission of making it easier to send and receive money. I’m even more amazed by the team now than when I first joined. The people here are hyper focused on our users and creating a great development experience. The engineering team is passionate, hands-on, and iterating quickly.

We work with a modern technology stack including Go, Kafka, microservices, Docker, Kubernetes and MySQL. Overall, I like having the autonomy and confidence to make smart, practical technical decisions about the product.

Morgan Hargrove, Senior Software Engineer: I joined at the end of March this year. I was originally on the core team, which sort of manages a lot of the middleware and internal software that runs Moov, and since then I’ve moved to the maps team. I had just finished onboarding a team, then I heard about a new project coming up. I raised my hand and they were like, “Okay, let’s go.” I love having the ability to forge my own path in my role.

Holly Caliri, Director of Payments Product Solutions: I joined Moov in December 2021 and came on board to help grow our card issuance capabilities. I had spoken with a friend who had already worked here for a while about what Wade and Bob were trying to do with Moov. All I could think was, “Well, this is a project I’m passionate about, as much as a job.” Here is a way to transform an industry in which I have spent decades. So I arrived pretty excited, and every new person I met had this tangible passion for what they do and the people they work with.

What theyre doing

Moov Financial has a clear goal: “To become the most popular, most used and most trusted money transfer platform in the world”. In a world where every business is becoming a technology company, Moov makes it easy for software companies to add money-moving to their products without assembling multiple vendors.

What were your first impressions of the culture?

Xiao: Moov is unique in that we truly train outdoors. When designing our product, our roles aren’t limited to what’s in our job title. If you have any design or infrastructure feedback, your ideas are welcome and encouraged. We share design documents and diagrams across the organization, and together we prototype, experiment, and debate ideas and approaches. Ultimately, we are engaged in decisions because we each added our unique knowledge while learning something from others.

Caliri: Right after I was hired, our leadership went through the values ​​of Moov. What struck me was that most companies have a set of values ​​that they want everyone in the company to aspire to, and at Moov it’s the other way around, like they’re taking somehow the minds of the people who work here and put words into it.

It all really comes down to that premise of just being a good human. Don’t be selfish. Don’t be selfish with your time. Don’t be selfish with your work. These values ​​are an elegant and graceful way to describe a simple concept: Work hard and be a good human. And everything, if everybody does that, everything will be fine.

Moov values

  • give first
  • Radical Transparency
  • Respect the profession
  • Mutual trust
  • Make it count
  • Adopt the community

Hargrove: Core Values ​​are closely tied to everything we do. For me, I really enjoyed how the system comes together, but more importantly “embracing the community”. We have an open source code community. We have a public Slack channel. We have fintech_devcon which we are setting up to bring together different people from different backgrounds.

At Moovers, we have biologists, musicians and people from all walks of life coming together for a common purpose. We learn so much from the diversity of experiences in our community that we constantly lean on each other. There is a recognition that we are whole people and that our personal lives are not completely separate from our professional lives. You are always you whether you are on or off.

Moovers at fintech_devcon 2021.
Financial Moov

Do you have tangible examples of your culture in action?

Hargrove: We have a culture that values ​​creativity and exploration, and we also give everyone a voice and encourage feedback. When we have disagreements or differences of opinion, we do what is called “disagree and engage”. We’ll find a solution, and while not everyone is perfectly happy, it’s the best path for our needs at the time. In the end, we are a team. We are there together, and we can reiterate it later.

Xiao: Because we are building a platform that has never existed before, we collaborate a lot and share ideas on how to build our architecture. Even though we have the space to explore, ultimately we need to find the best choices that help drive the business forward. Moov is so versatile and adapts to so many use cases, so it’s up to us to commit and execute, even if that means we fail fast, iterate, learn from our mistakes, and keep coming up with new ideas. more innovative features.

At Moov, telework works

For Holly Caliri, working from home has given her teenage daughters new insight into their mother’s job. “I had a really exciting and intense brainstorming call on a project that we were working to bring to life. It was very lively and collaborative, and we were drawing on knowledge accumulated over decades of work experience and we put it all to good use,” she said of a recent reunion. “I hadn’t realized it, but my youngest daughter was in the next room, listening to everything. came in and said, ‘Wow, mom, that was really awesome. You talk about your work and your cards, cards, cards all the time, but we don’t really listen. But it was really cool. She had this whole new appreciation for what I’m doing for work, and I think it’s really good for these young women coming of age to have that exposure, but that’s not the only benefit of remote work for Caliri and his family.” On the other hand, if someone misses the bus or has to stay late d at school, we can make it work. There’s no culture of being glued to your desktop and not letting your Slack icon turn yellow at Moov.

How would you describe life at Moov to someone interested in joining the company?

Hargrove: One of the things I like is that there is a real focus on taking care of us, and that also comes from the managers. Recently, I was part of a team, and we really had our heads down to complete this huge project. At the end, there was a set cycle of time off to make sure everyone could recuperate. Everyone had at least three days off to recover from the project, avoid burnout, and actively help everyone balance their work and life.

Caliri: Wade often says that we are tough on problems, soft on people. We are a team. Everyone is under pressure and working hard. Nobody is perfect. No one can think of everything. But when something goes wrong, it’s never about fault or blame. We are solution-focused and will find a way to fix it and move forward as a team.

Xiao: Joining Moov early on was an amazing learning experience as I watched the team and the platform take shape. If you’re willing to learn, adapt, and accept some of the uncertainties of working in a startup, you’ll appreciate it here. The tech stack is new but handy, and you’ll get the chance to work on a lot of interesting and challenging fintech problems. With a passion and genuine interest in finance and what good software can do to improve it, the work you do often won’t feel like work.

About Maria Hunter

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